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FAQs
Can anyone order from your website?
YES! The prices listed on our website are available to everybody.
Do you offer any dealer only discounts?
YES! If you are a dealer, simply click on the Wholesale Account Setup link at the bottom of our homepage. Fill out the application and we will get you set-up with a Wholesale Account immediately.
Where are you located?
We are located in McKeesport, Pennsylvania. McKeesport is just south of Pittsburgh.
What type of payments do you accept?
We accept Personal Checks, Money Orders, Visa, Mastercard, Discover, American Express and Pay Pal. Bank Wire is available for international customers.
Where do you ship to?
We will ship WORLDWIDE!! International Orders are gladly accepted, however, to countries other than the United States or Canada we require Money Order or Bank Wire only.
Is everything on your website in-stock?
We update our website daily. All items listed on our website (except pre-sells) are in stock and ready to ship. If an error occurs, and an item is not available, we will contact you immediately.
How fast can my order ship out?
All UPS orders placed before 3:00 PM EST, will ship that same day. Any orders placed at night will ship the following business day. Orders placed on the weekend will ship out on Monday. USPS orders will always ship the next business day. If there will be a delay in shipping for any reason, we will contact you.
When will my pre-sell items ship?
We will always list an approximate release date in the description of all pre-sell items. This is the initial date given to us by the manufacturer. The release date is subject to change. Your pre-sell items will ship the same day we receive them from the manufacturer. If you order multiple pre-sell items on the same invoice, they will ship once all items have arrived in stock.
Do you have other items not currently listed on your website?
Everything in-stock will be listed on our website. However, we have access to thousands of unopened boxes and cases not listed on-line. If you are looking for an item you do not see on our website, feel free to email us and we will do our best to find it for you.
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